Legal and Regulatory Compliance
About 35 of every 150 questions on a NBE Arts practice exam come from this topic.
What to know
Master the FTC Funeral Rule (price lists, required disclosures, prohibited misrepresentations, tying, embalming permission, record retention), OSHA bloodborne-pathogen and formaldehyde standards, and core business and mortuary law: contracts, torts and negligence, agency, right of disposition, wills and estates, anatomical gifts, cemetery and cremation law, and pre-need regulation.
Where it comes from
- NBE Arts content outline (2023), Domain IV
- 16 C.F.R. Part 453 (FTC Funeral Rule)
- 29 C.F.R. 1910.1030 and 1910.1048 (OSHA)
- Americans with Disabilities Act
- Uniform Anatomical Gift Act
Try a practice question
A caller asks a funeral home for its direct cremation price but declines to give her name or phone number. Under the Funeral Rule, the funeral home should:
- AAsk her to come to the funeral home to receive a printed list
- BDecline to quote prices until she identifies herself
- CGive accurate price information without requiring her name
- DQuote only the lowest price and decline further questions
Show the answer
Give accurate price information without requiring her name. Telephone callers must be given accurate information from the price lists and other readily available information that reasonably answers the question. FTC guidance says providers may ask for identifying information but cannot require it, or require an in-person visit, before giving prices.
16 C.F.R. ยง 453.2(b)(1); FTC, Complying with the Funeral Rule